We are the data controller - how do you contact us?
The Danish Patent and Trademark Office is data responsible for the processing of the personal data we have received about you. You will find our contact information below.
Danish Patent and Trademark Office
Helgeshøj Allé 81
2630 Taastrup
CVR: 17039415
Phone: (+45) 43 50 80 00
E-mail: pvs@dkpto.dk
Contact information for the data protection officer
If you have any questions regarding our processing of your data, please feel free to contact our data protection officer.
You can contact our data protection officer in the following ways:
- By e-mail: dpo@em.dk
- By phone: (+ 45) 33 92 33 50
- By letter: Ministry of Industry, Business and Financial Affairs, att. Data protection officer, Slotsholmsgade 10-12, 1216 Copenhagen K
The purpose of and legal basis for the processing of your personal data
We process your personal data in order to carry out the necessary processing of the inquiry.
We also use your information to find errors in systems, keep statistics, and carry out audits.
The legal basis for our processing of your personal data follows from:
- The EU General Data Protection Regulation article 6(1)(e).
- The Danish Public Administration Act (Consolidate Act no. 433 of April 22, /2014 with later amendments in Act no. 503 of 23/05/2018
Categories of personal data
We process the following categories of personal data about you:
- Non-sensitive personal data in the form of identification information, including name, address, e-mail, telephone number and casenumber
Recipients or categories of recipients
We can disclose your non-sensitive personal data to the following recipients:
- Data processors who, on behalf of the Danish Patent and Trademark Office, process the above-mentioned non-sensitive personal data. The Danish Patent and Trademark Office has entered into data processor agreements with these.
Your information may be disclosed in connection with requests for public access to documents.
Transfer to recipients in third countries, including international organizations.
If someone outside the EU and the EEA requests access to documents, your information will be passed on to the extent that we are obliged to do so by law. Disclosure take place based on The EU General Data Protection Regulation article 49(1)(g) and article 86.
Where your personal data comes from
Your personal information comes from yourself.
Storage of your personal data
Telephone numbers are stored for up to 13 months after the last telephone conversation.
If, on the basis of the telephone conversation, a telephone note is entered in the case journal in accordance with the Danish Public Administration Act, personal data will be stored in consideration of applicable legislation that regulates our work, including the Danish Public Administration Act, the Access to Public Administration Files Act and the Archives Act. The final storage period will therefore be determined on this basis and considering whether there is still a purpose for the storage. We can inform you that we will emphasize the Danish Patent- and Trademark office objective need for storage of the information, including the need to ensure that we can reconstruct lost data.
Your rights
Pursuant to the General Data Protection Regulation, you have several rights in relation to our processing of data concerning you.
If you wish to exercise your rights, you must contact us. We are obliged to consider and make a decision on your request.
Right of access
You have the right to obtain access to the data we process concerning you, together with a number of other data.
Right to rectification (correction)
You have the right to have incorrect data concerning you rectified.
Right to erasure
In special cases, you have the right to have data concerning you erased before the time of our ordinary general erasure.
Right to restriction of processing
In certain cases, you have the right to restrict the extent to which we process your personal data. If you have the right to restrict processing, we will henceforth only process information with your consent – with the exception of storage – or if a legal claim can be established, exercised or defended, or to protect a person or important public interests.
Right to object
In certain cases, you have the right to object to our processing of your personal data.
Right to transmit data (data portability)
In certain cases, you are entitled to receive your personal data in a structured, commonly used and machine-readable format, and to have this personal data transmitted from one data controller to another without hindrance.
You can read more about your rights in the Danish Data Protection Agency's guidance on rights of data subjects, available at www.datatilsynet.dk.
Complaint to the Danish Data Protection Agency
You have the right to complain to the Danish Data Protection Agency if you are not satisfied with the way in which we process your personal data. The contact details of the Danish Data Protection Agency are available at www.datatilsynet.dk.